Love your Kubo, or let us make it right.
The Kubo Happiness Guarantee
We make tea we genuinely look forward to drinking every day—and we want you to feel the same way. Ordered a Kubo blend and it just wasn't your cup of tea? No hard feelings. Maybe you're a Peach Mango person living in a Lion's Mane world. Maybe Earl Grey just isn't your guy. It happens. That's why every purchase from KuboTea.com is backed by our 30-Day Happiness Guarantee. If you're not happy with your Kubo for any reason, reach out to us within 30 days of delivery and we'll make it right with a replacement, store credit, or refund.
Our promise is simple
- You take the chance on trying Kubo. We'll take the risk if you don't love it.
A few reasonable ground rules:
Our guarantee applies to every purchase made on KuboTea.com.
Contact us within 30 days of delivery.
We may ask for your order number and a quick note about what didn't work for you. - There's usually no need to ship opened tea back—we'd rather you pass it along to someone who
might love it. - Refunds are issued to the original payment method.
- Original shipping charges, if applicable, are non-refundable.
- Purchases made through Amazon, Target, or another retailer are subject to that retailer's return and
refund policies.
We reserve the right to limit refunds in cases of suspected misuse or abuse of the guarantee.
Seriously, tell us
Good, bad, or somewhere in between—we want to hear it. Your feedback helps us make better tea. Great tea. Happy humans. That's the goal. Need us to make something right? Reach out through our Contact Us page and we'll take care of you.
Kubo Tea — Energy That Feels Good.